Conference

Tired of tech meetups where everyone stares at slides instead of connecting with peers? ServiceNow architect Carleen Carter discovered a simple four-slide framework that transforms passive audiences into engaged communities. Her "Roundtable Runbook" ditches traditional presentations in favor of peer-to-peer learning, creating the authentic connections technical professionals desperately need. Learn how to facilitate meaningful discussions that people actually want to attend.

Join Certified Master Architect Carleen Carter as she guides you through creating a dynamic data-driven flow that can handle approvals, tasks, and more. Coupled with a data lookup table this flow can be used on multiple catalog items, allowing you to scale your catalog quickly, efficiently, and with consistency. Along the way, we will cover best practices on how to build for scalability and delegated administration, all using low and no-code solutions. You’ll come away with a great foundation for your next Service Catalog project!

We’ve collected all of the resources you’ll need to complete the steps in the lab guidebook and continue your Playbook journey after our session concludes (or if you couldn’t attend in person!)

CreatorCon 2024 Call for Content closes Monday, November 13! All you need RIGHT NOW is an idea with a catchy Title and Abstract (600 characters or less). Regular people, like YOU, speak at both Knowledge and CreatorCon.

I love music. All kinds of music. I have a playlist for every mood: get up, calm down, dance with my kids, you name it. The folks at ServiceNow have been making a new playlist for each Knowledge conference since 2021. Spotify and Apple Music versions for K21, K22, and K23 are listed here!

The traditional way of exchanging contact info is by using a business card, but if you don’t have any, don’t rush out to the printing press! There are several more earth-friendly ways to share your contact info, and you probably already have the tools to do it for free!