smartCarleen

About Carleen Carter

ServiceNow developer and architect since 2009, Carleen is self-described as a Serious Script Includer and Low Code Lover. She holds several ServiceNow certifications, including Certified Master Architect. Carleen has a knack for explaining challenging concepts in a relatable and approachable manner. She thrives on enabling customers & colleagues and loves to see their success. She excels at crafting creative solutions to complex problems with an eye on the big picture.

Acorio Spotlight: Carleen Carter

2024-12-11T08:42:36-06:00May 23rd, 2019|Feature, ServiceNow|

Carleen is Acorio’s Director of Technology Initiatives and is a seasoned IT veteran with over 20 years of experience (and 10 years’ experience in ServiceNow). Employee #99 at ServiceNow, she was one of the original Technical Consultants, moving up through the Professional Services team as a very strategic asset. She has worn multiple hats at both ServiceNow and Acorio, including developer, architect, business process consultant, and trainer.

Webinar: ServiceNow Madrid: Mobile Studio, Agent Workspace, HR & CSM Updates

2023-08-03T10:30:14-05:00May 19th, 2019|ServiceNow, Webinar|

Acorio Executives will chat all about ServiceNow Madrid. Join the webinar to learn about: The Top Platform Enhancements: Mobile Studio, Agent Workspace, Service Portal, Flow Designer, Automated Testing Framework, Custom App Licensing Improvements & Updates in HR, CSM, Problem Management, and Software Asset Management License Workbench Upgrading the right way

What is ServiceNow? A New Primer eBook, Taking You all the Way Back to the Beginning to Kick-Start Your New Transformation

2023-08-03T10:17:08-05:00January 29th, 2019|ServiceNow, Webinar|

Once just a simple IT ticketing platform, today’s ServiceNow offers an entire Enterprise cloud to support your employee, customer, and IT teams. As the platform has grown, so has the job of implementing it. We know the pressure is on to prove ROI and deliver seamless experiences, which is why we are here today with our newest eBook (and webinar) – A ServiceNow Primer to Kick-Start Your Transformation.

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