smartCarleen

About Carleen Carter

ServiceNow developer and architect since 2009, Carleen is self-described as a Serious Script Includer and Low Code Lover. She holds several ServiceNow certifications, including Certified Master Architect. Carleen has a knack for explaining challenging concepts in a relatable and approachable manner. She thrives on enabling customers & colleagues and loves to see their success. She excels at crafting creative solutions to complex problems with an eye on the big picture.

Architecting The ServiceNow Career You Want!

2024-12-11T08:29:50-06:00November 25th, 2024|Feature, ServiceNow|

Let's explore actionable strategies to forge your own career success with #smartCarleen, Carleen Carter, Certified Master Architect and multi-year ServiceNow MVP. In this episode of hashtag#100DaysOfServiceNow, you'll gain insights from her personal experiences, practical advice on navigating challenges, and a vision for seizing opportunities in your professional journey.

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One Flow to Rule Them All (K22 CreatorCon Lab CCL1141)

2024-11-05T18:41:35-06:00May 16th, 2024|Conference, ServiceNow|

Join Certified Master Architect Carleen Carter as she guides you through creating a dynamic data-driven flow that can handle approvals, tasks, and more. Coupled with a data lookup table this flow can be used on multiple catalog items, allowing you to scale your catalog quickly, efficiently, and with consistency. Along the way, we will cover best practices on how to build for scalability and delegated administration, all using low and no-code solutions. You’ll come away with a great foundation for your next Service Catalog project!

Hacktoberfest 2023

2024-11-05T18:42:03-06:00September 28th, 2023|ServiceNow|

Hacktoberfest is an annual event that encourages participation in open-source software development. It takes place in October and is sponsored by DigitalOcean and GitHub. Participants are encouraged to contribute to open-source projects by submitting pull requests on GitHub, and in return, they can earn rewards such as limited-edition T-shirts and other swag. It’s a way to promote and celebrate open-source software development and collaboration within the global developer community.

ServiceNow Break Point Episode #85

2024-12-11T08:41:26-06:00August 22nd, 2023|Feature, ServiceNow|

A few weeks ago, I virtually sat down with ServiceNow Senior Developer Advocates Chuck Tomasi and Lauren McManamon on their ServiceNow Break Point podcast. This was an opportunity to discuss my storied career with ServiceNow and an excuse to “make new friends, but keep the old.”

Generative AI and ServiceNow

2024-11-05T18:42:07-06:00August 17th, 2023|ServiceNow|

Have you heard? Generative AI (GenAI) has been on the tip of everyone’s tongue lately! Many folks have strong feelings about GenAI and AI, in general: love, hate, fear, just to name a few. On August 15th, 2023, the ServiceNow Dallas Office hosted an interactive workshop to “discuss how to harness the power of Generative AI for good low code app development.” We heard from several thought leaders, including ServiceNow’s Omar Martinez and Jeff Margolese, joined by a few Cask employees.

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